Terms & Conditions

Last updated: 10 April 2026

1. Agreement to Terms

These Terms & Conditions ("Terms") govern your use of the services provided by Arabian Bezel ("we", "us", "our"). By purchasing from or engaging with our services, you agree to be bound by these Terms.

Nothing in these Terms affects your statutory rights under applicable consumer protection laws in England and Wales.

2. About Us

Arabian Bezel is a luxury pre-owned watch dealer based in Marble Arch, London. We specialise in:

  • Sale of authenticated pre-owned luxury watches
  • Watch valuation services
  • Servicing and maintenance
  • Trade-in and part-exchange
  • Purchasing watches from private sellers

Transactions are completed via phone, email, WhatsApp, or in person.

3. Authenticity Guarantee

All watches sold by Arabian Bezel are guaranteed to be 100% authentic. Each timepiece is inspected and authenticated by our specialists.

Documentation and/or certification will be provided where applicable.

If a watch is proven not to be authentic, you will be entitled to a full refund.

4. Pricing & Payment

  • All prices are in GBP (£)
  • Prices are subject to change without notice
  • Website prices are indicative and must be confirmed before purchase

Accepted payment methods include:

  • Bank transfer
  • Cash (in person only)
  • Other agreed methods

Full cleared payment is required before any watch is released.

We reserve the right to refuse any transaction at our discretion.

5. Collection & Delivery

Collection (In-Person Purchases)

  • Collection available from Marble Arch, London
  • Valid ID may be required
  • All in-person purchases are sold as seen, final, and non-refundable

By completing a purchase in person, you confirm you are satisfied with the condition of the watch.

Delivery (Online / Remote Purchases)

  • UK next working day delivery (orders confirmed before 3PM)
  • Fully insured and signature required
  • International shipping available on request

Delivery terms are confirmed prior to dispatch.

6. Warranty

All watches include an Arabian Bezel warranty covering mechanical faults (unless otherwise stated).

The warranty does not cover:

  • Accidental damage
  • Misuse or neglect
  • Normal wear and tear
  • Unauthorised repairs or modifications

Manufacturer warranties (if applicable) remain valid alongside our warranty.

7. Returns & Refunds

Online Purchases Only

You may request a return within 14 days of receipt, subject to:

  • The watch remaining in the same condition as supplied
  • No signs of wear beyond inspection
  • All original packaging, documents, and accessories included
  • Compliance with the original condition report

Returns must be approved before being sent back.

Refunds are processed within 14 days of receiving and inspecting the returned item.

The buyer is responsible for return shipping unless the item is faulty or not as described.

In-Person Purchases

All watches purchased in person are sold as seen, final, and non-refundable, unless required by law.

8. Trade-In & Selling to Us

By submitting a watch to Arabian Bezel, you confirm:

  • You are the legal owner
  • The watch is not stolen or subject to finance
  • You have the right to sell

All items are subject to authentication and inspection.

Valuations are valid for 7 days and may change following physical inspection.

We reserve the right to decline any transaction.

9. Intellectual Property

All content, branding, and materials used by Arabian Bezel are protected by copyright and intellectual property laws.

Watch brand names remain the property of their respective owners and are used for identification purposes only.

10. User Conduct

You agree not to:

  • Violate any laws
  • Engage in fraud or deception
  • Attempt unauthorised access to systems
  • Transmit harmful or malicious content
  • Abuse or harass staff or customers

11. Limitation of Liability

To the fullest extent permitted by law, Arabian Bezel shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits, business, or opportunity
  • Data loss or reputational damage

Our total liability shall not exceed the purchase price of the product in question.

12. Indemnity

You agree to indemnify Arabian Bezel against any claims, losses, or damages arising from:

  • Breach of these Terms
  • Misuse of our services
  • Violation of third-party rights

13. Dispute Resolution

We aim to resolve disputes amicably.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any changes.

15. Severability

If any part of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full effect.

16. Contact Information

Arabian Bezel

Marble Arch, London

Email: arabianbezel@gmail.com

Phone / WhatsApp: +44 7535 011971